Help & FAQ

Welcome to the Prince Perfume Help Center! Here you’ll find answers to the most common questions about our products, orders, shipping, and more. If you don’t find the answer you’re looking for, feel free to contact us anytime.

1. How can I place an order?

You can place an order easily through our website by selecting your desired products and completing the checkout process. If you need assistance, contact our customer support.

2. What payment methods do you accept?

We accept major credit cards, PayPal, and other common payment options available on our site.

3. How long does delivery take?

Delivery times vary depending on your location but typically range from 3 to 7 business days within the Netherlands and up to 14 days for international shipments.

4. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email to follow your package’s status.

5. What is your return policy?

You can return products within 14 days of receipt if they are unused and in their original packaging. Please contact our support team to initiate a return.

6. Do you offer custom perfume blends?

Yes, we specialize in custom-blended perfumes tailored to your preferences. Contact us for more details.

7. How do I contact customer service?

You can reach us by email at info@princeperfume.nl or via the contact form on our website. We strive to respond within 24 hours.